Providing stress free IT Support and associated services to Small and Medium sized business in the east central Scotland area. Upstream IT have been operating since 1998 and still retain customers from those early days. We become your IT Support department dealing with any issues that crop up so that you don’t have to.
Our speed of response is one of our biggest assets. No problem gets ignored just because it’s not as important as others. We respond to all business critical issues within an hour and any other issues as soon as we possibly can and normally within the hour if we can.
Our team of experienced engineers get to know you and your systems thoroughly so that we can react quickly in the event of a problem to get you back up and running in the shortest time possible. All of our clients get direct access to our engineers so that you can speak to the right person the first time and we have processes in place to ensure knowledge of each client is shared for all of our engineers to access so each of us can help at any time.
We also work with companies that may have their own IT staff in place already but need an extra pair of hands or some expert knowledge to complete specific projects or better manage workloads.